FAQ
Import agency For Doctors and
Medical Institutions For OEM Contracting Export Services to
Overseas Warehouses
For Personal Import agency
About the transaction
Yes, It is possible. Please contact us through the inquiry page to apply for a transaction.
Once our system setup is complete, you will need to transfer a deposit (security deposit), and the transaction preparation will be completed. We will regularly issue product lists, new product information, shipping details, and transaction statements.
Please refer to the 'Transaction Terms'.
About the products
We do not have a product list available, please contact us with the category you are interested in.
Product information is sent to our agency regularly, so you can check there.
Please feel free to contact us if you have any desired products. We will use our global network to investigate the availability of the product.
We mainly handle important pharmaceuticals that affect human lives.
Since our establishment, we have been thoroughly seeking the source of the products before arranging the purchase of the products, and we only arrange products from suppliers who have obtained export permits under the laws of each exporting country or from licensed suppliers.
We generally deliver products with at least one year remaining on their shelf life.
It is not illegal. For more details, please check the Ministry of Health, Labour and Welfare's "Regarding Personal Import of Pharmaceuticals".
About ordering
Order information is important personal information of our customers, so we formulate a Personal Information Protection Management System and manage it strictly.
Once the order processing is completed, cancellation is not possible.
For other returns and defective products, please refer to Article 21 of our transaction terms.
Payment can be made via overseas transfer from your bank account or by credit card.
About delivery
The delivery time is approximately 3 to 14 days.
※The delivery time may vary depending on the shipping method.
There are restrictions on quantities, etc.
For more details, please check the Ministry of Health, Labour and Welfare's "Regarding Personal Import of Pharmaceuticals".
For Doctors and Medical Institutions
About the transaction
For services for doctors and medical institutions in Japan, we will introduce our Japanese partners, so please feel free to contact us.
About the products
We do not have a product list available, so please inquire about the categories you are interested in.
If you have any desired products, please feel free to contact us. We will use our global network to investigate the possibility of purchase.
We primarily handles important pharmaceutical products that are vital to human life. Since our founding, we have only sourced genuine products from licensed suppliers and authorized exporters who comply with the laws of each exporting country.
We generally deliver products with at least one year remaining on their shelf life.
It is not illegal. For more details, please check the Ministry of Health, Labour and Welfare's "Regarding Personal Import of Pharmaceuticals".
About delivery
After the order is confirmed, it usually takes about two weeks to deliver to the customer.
※The delivery time may vary depending on the product and quantity.
Import confirmation certificates will not be issued for pharmaceuticals already distributed in Japan, so they cannot be imported. For more details, please check the Ministry of Health, Labour and Welfare's "Regarding Import Procedures for Pharmaceuticals".
For OEM Contracting
About the transaction
For OEM services for doctors and medical institutions in Japan, we will introduce our Japanese partners, so please feel free to contact us.
About the products
Yes, it is possible. We will listen to your requests, consult with the manufacturer, and provide guidance.
Generally, it is 2 to 3 years from the start of manufacturing.
Whether prototypes can be made depends on the specifications.
We can also provide information on reference products, so please feel free to contact us.
About ordering
If new development is required, it takes about one year; for repeat orders, it takes 3 to 4 months.
※This may vary depending on the manufacturer and specifications.
Typically, 200,000 tablets for oral medications and 5,000 units for topical medications. We can also discuss smaller quantities.
Export Services to Overseas Warehouses
About delivery
Customs conditions vary by country, so please check before importing.